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The Packard Motor Car Company was founded in the early Twentieth Century by James Ward Packard. From the very beginning, Packard was positioned as a luxury brand, whose products were produced in relatively small quantities and at a much higher price than its competitors. Although twice as expensive as those of other manufacturers, sometimes more so, the cars quickly gained popularity among motorists, primarily due to their impeccable quality of production and high reliability of construction.
In the following decades, the Packard brand was associated not only with impeccable quality and reliability, but also seen as an indicator of status. Cars of this brand were exported to many countries around the world, and because production volumes remained low, the vast majority in other countries belonged to the political, business and cultural elites. Even with the onset of the Great Depression, the situation for Packard, in contrast to such influential competitors in this market sector as Duesenberg, Pierce-Arrow, Cord and Auburn, did not deteriorate significantly.
The company moved to the release of the so-called Series - small batches of the same type, which could differ slightly from its predecessor in subsequent subseries. It was at this time that Packard was the first to produce a car with a 12-cylinder engine - a real supercar of its time, which also had considerable success in the market. Yet the economic crisis eventually affected the company’s economic policy, and in the second half of the 1930s more affordable cars began to be produced, which, despite a number of simplifications, still bore the usual hallmarks of a luxury brand.
In 1941, Packard introduced a new model of car - the Packard Clipper. It was created by the talented designer Howard Darrin, who had previously collaborated with this company and significantly influenced the appearance of all Packards in the second half of the 1930s. The new car had a powerful 125 hp engine with a displacement of 4.7 liters, was wider than its predecessors, and had an extremely elegant design.
By the end of the year, Packard had produced 16,000 such cars, but the US entry into World War II completely changed subsequent plans. The military high command issued extraordinary production orders for its requirements, and many purely civilian manufacturers, including Packard, were repurposed to produce military equipment. Packard won a special role in this big game - to produce one of the best engines of its time, the British Rolls Royce Merlin. After receiving all the documentation, it was named the Packard Merlin and was produced in the following years in extremely large quantities and installed in various types of aircraft, including one of the best fighters of its time, the P-51 Mustang.
Most of the Packard Clippers were purchased by the military, and it was widely used during the war years as personal transportation for senior officers. At least two of the cars became very famous because they were used by military heroes of the time - General Dwight Eisenhower and General Douglas McArthur.
During World War II, Packard made huge fortunes through significant military orders. However, after the war, its leadership was unable to take full advantage of this capital, relying on the re-release of pre-war models, including the Clipper, while other manufacturers offered completely new car models. The company’s affairs deteriorated every year and even a merger with another legend of the American auto industry - Studebaker - did not significantly improve the situation.
Production of cars under the Packard brand was discontinued in the late 1950s, and Studebaker finally went bankrupt in 1966. Given the oversaturation of the market, Packard unfortunately could not, as in the years of the Great Depression, defend its core values - luxury and impeccable reliability. A new era of the automotive industry had arrived - maximum simplification of construction and departure from the use of elements of ‘excessive aesthetics’ in the general form of the car. Perhaps because of this, the Packard brand will forever be remembered by many fans as one of the best cars of the Golden Age of the American automotive industry.
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Factory Direct Hobbies has a 30-day return policy, which means you have 30 days after your item has shipped to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
To start a return, click to our Returns Center. If your return is approved, we'll send you emailed instructions on how and where to send your package. You will be responsible for return shipping costs, unless Factory Direct Hobbies made an error in the fulfillment of your order. Items sent back to us without first requesting a return will not be accepted and will be returned to sender.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item on our website. Please note that we cannot process manual exchanges over the phone.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. In certain instances, store credit may be provided instead of a refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As our preorder offerings have grown, we’ve found that a large percentage of preorder reservations are canceled or left unpaid without notice. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We have tried our best to cope with the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so.
We understand that this is an unwelcome change, and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies. We must now ask that customers pay a 10% good-faith down payment toward the price of their item. This non-refundable good-faith payment is applied to the price of the product, and the balance (plus shipping and any applicable taxes) will be invoiced approximately 30-45 days before the item is slated to arrive at our warehouse.
We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
The good-faith down payment is not refundable if you choose to cancel your preorder or do not pay your invoice.
However, if a manufacturer cancels a project for which you have made a down payment, you will receive a refund for your down payment.
Yes. We know that paying ahead of time can be unnerving when delivery dates are distant, and not every project makes it to the production line. Rest assured that, in the event the manufacturer cancels your preorder project, you will be refunded your 10% down payment.
Hobbies should be fun, not stressful!
The manufacturing process involves many different moving parts, and this complexity often renders production timelines unpredictable. Therefore, some level of unpredictability in timing is inherent to preordering hobby products. Down payments are not refundable in cases of routine manufacturing, delivery, or other short-term delays.
However, we know it can be frustrating when a project gets delayed for many months. In the event a project is delayed more than 6 months beyond the delivery window originally estimated by the manufacturer, we will handle refunds of down payments on a case-by-case basis.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
Nope! The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation. However, any future preorders you make will require the 10% good-faith down payment.
We make every effort to keep our website updated with information that reflects manufacturers' current estimated delivery schedules. To find the estimated delivery month of an item, you can visit our Preorder Section and use the filters to narrow down your selection.
However, we encourage you to directly visit the manufacturer's site for the most current delivery dates.
Approximately 30-45 days before your preorder items land at the warehouse, we'll email your invoice to you to pay in full. At this point, you'll be able to provide your shipping address and select your preferred shipping method.
Your item will be reserved for 7 days, beginning when your invoice is sent. After 7 days, your preorder will be canceled.
Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. We have tried our best to absorb the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As a result, we must now ask that customers pay in full prior to the supplier finalizing shipment to FDH, about 30-45 days ahead of product arrival. This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment.
We understand that this is an unwelcome change and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies.
One silver lining is that this change will result in preorder items getting to your door even faster, as all payment processing will be well out of the way and the usual several day wait after product has arrived will be eliminated. We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
Manufacturing schedules can sometimes be unpredictable. In the event your preorder item does not arrive at our warehouse within 60 days of your invoice payment, then you will have the option to cancel your preorder and receive a refund OR you may elect to continue waiting for the item.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
We know life happens, and missing out on a great item can be a drag!
We're here to help; just contact us via the gold chat bubble and we'll do all we can to work with you!
If you have an account with factorydirecthobbies.com, you can view all your preorders, as well as your active orders. Login to your account, and select the “My orders” option. All your preorders and active orders will be listed along with the current status of each order. If you have further questions about your order, please feel free to reach out to us through the gold chat bubble.
Although we try to keep our preorder arrival estimates as accurate as possible, we encourage you to visit each manufacturer’s website to find the most up-to-date delivery information.
For instance, with Athearn and Walthers, you can enter the part number into their websites and navigate to the item. Most of the time, the delivery date will be listed there. Broadway Limited has a published delivery schedule, as does Rapido.
Yes. Rewards can be used on both your 10% good-faith down payment and on the balance of your preorder at invoicing time.
Yes! Preorders are awarded reward dollars at the same 5% rate. You'll receive your reward within several days of paying the balance of your preorder invoice.
If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can!