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Customers have reported increasing rates of “porch pirate” package thefts. Extend™ Shipping Protection replaces any lost, damaged, or stolen packages, and we recommend adding this protection to your order. FDH is unable to recover lost, damaged, or stolen packages that are not covered by Extend™ Shipping Protection.

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Walthers Proto HO 920-11303 85' Budd Viewliner Sleeper, Amtrak Phase VI Decal

Walthers Proto HO 920-11303 85' Budd Viewliner Sleeper, Amtrak Phase VI Decal

Walthers Walthers Proto HO 920-11303 85' Budd Viewliner Sleeper, Amtrak Phase VI Decal

$103.32 $122.98

Earn $5.16 store credit

Browse reviews for Walthers Proto HO 920-11303 85' Budd Viewliner Sleeper, Amtrak Phase VI Decal

Wiking HO 022607 1959-1967 Morris Mini-Minor, Police

Wiking Wiking HO 022607 1959-1967 Morris Mini-Minor, Police

$26.34 $35.99

Earn $1.31 store credit

Browse reviews for Wiking HO 022607 1959-1967 Morris Mini-Minor, Police

Walthers Proto HO 920-105306 Scale Test Car, Union Pacific #903148

Walthers Proto HO 920-105306 Scale Test Car, Union Pacific #903148

Walthers Walthers Proto HO 920-105306 Scale Test Car, Union Pacific #903148

$44.98 $55.98

Earn $2.24 store credit

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Walthers (Track) HO 948-83090 Code 83 90-Degree Crossing

Walthers (Track) HO 948-83090 Code 83 90-Degree Crossing

Walthers Walthers (Track) HO 948-83090 Code 83 90-Degree Crossing

$30.61 $34.98

Earn $1.53 store credit

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Walthers Scenemaster HO 949-12115 Morgan Olson Route Star Van, Bel Aire Flowers

Walthers Scenemaster HO 949-12115 Morgan Olson Route Star Van, Bel Aire Flowers

Walthers Walthers Scenemaster HO 949-12115 Morgan Olson Route Star Van, Bel Aire Flowers

$20.11 $22.98

Earn $1 store credit

Browse reviews for Walthers Scenemaster HO 949-12115 Morgan Olson Route Star Van, Bel Aire Flowers

Walthers Proto HO 920-109221 Gunderson As-Built All-Purpose 48' Well Car, TTX #456336

Walthers Walthers Proto HO 920-109221 Gunderson As-Built All-Purpose 48' Well Car, TTX #456336

$50.38 $55.98

Earn $2.51 store credit

Browse reviews for Walthers Proto HO 920-109221 Gunderson As-Built All-Purpose 48' Well Car, TTX #456336

Wiking HO 31801 1972-1979 Volkswagen T2b Cargo Van, Blue

Wiking Wiking HO 31801 1972-1979 Volkswagen T2b Cargo Van, Blue

$35.99 $39.99

Earn $1.79 store credit

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Walthers Proto HO 920-11207 85' Amfleet I 84-Seat Coach, Amtrak Phase II #21036

Walthers Walthers Proto HO 920-11207 85' Amfleet I 84-Seat Coach, Amtrak Phase II #21036

$110.68 $122.98

Earn $5.53 store credit

Browse reviews for Walthers Proto HO 920-11207 85' Amfleet I 84-Seat Coach, Amtrak Phase II #21036

Wiking HO 81011 1960-1967 Volkswagen Old-Style Beetle 1200, Assembled, Orange, Black

Wiking Wiking HO 81011 1960-1967 Volkswagen Old-Style Beetle 1200, Assembled, Orange, Black

$28.04 $32.99

Earn $1.40 store credit

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Walthers Proto HO 920-49727 EMD GP9 Phase II High Nose, Chessie System-C&O #6062

Walthers Walthers Proto HO 920-49727 EMD GP9 Phase II High Nose, Chessie System-C&O #6062

$215.26

Earn $10.76 store credit

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Walthers Track HO 948-83073 Code 83 Nickel Silver DCC Friendly Number 5 Single Crossover Turnout, Left Hand

Walthers Walthers Track HO 948-83073 Code 83 Nickel Silver DCC Friendly Number 5 Single Crossover Turnout, Left Hand

$57.58 $63.98

Earn $2.87 store credit

Browse reviews for Walthers Track HO 948-83073 Code 83 Nickel Silver DCC Friendly Number 5 Single Crossover Turnout, Left Hand

Walthers SceneMaster HO 949-4173 Windsock Kit

Walthers Walthers SceneMaster HO 949-4173 Windsock Kit

$15.28 $16.98

Earn $0.76 store credit

Browse reviews for Walthers SceneMaster HO 949-4173 Windsock Kit

Walthers SceneMaster 949-1258 HO Cobblestone Street -- Kit - 19-11/16 x 2-15/16" 50 x 7.5cm

Walthers Walthers SceneMaster 949-1258 HO Cobblestone Street -- Kit - 19-11/16 x 2-15/16" 50 x 7.5cm

$15.28 $17.98

Earn $0.76 store credit

Browse reviews for Walthers SceneMaster 949-1258 HO Cobblestone Street -- Kit - 19-11/16 x 2-15/16" 50 x 7.5cm

Wiking HO 22006 Chevy Malibu, Grey

Wiking Wiking HO 22006 Chevy Malibu, Grey

$25.19 $27.99

Earn $1.25 store credit

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Walthers Proto HO 920-49730 EMD GP9 Phase II High Nose, Chicago & North Western #4557

Walthers Walthers Proto HO 920-49730 EMD GP9 Phase II High Nose, Chicago & North Western #4557

$215.26

Earn $10.76 store credit

Browse reviews for Walthers Proto HO 920-49730 EMD GP9 Phase II High Nose, Chicago & North Western #4557

Walthers Scenemaster HO 949-12117 Morgan Olson Route Star Van, Cargo Vehicle Rental

Walthers Scenemaster HO 949-12117 Morgan Olson Route Star Van, Cargo Vehicle Rental

Walthers Walthers Scenemaster HO 949-12117 Morgan Olson Route Star Van, Cargo Vehicle Rental

$20.11 $22.98

Earn $1 store credit

Browse reviews for Walthers Scenemaster HO 949-12117 Morgan Olson Route Star Van, Cargo Vehicle Rental

Walthers Proto HO 920-17609 Lighted 82' Pullman-Built Heavyweight Paired-Window Coach, Milwaukee Road #3316

Walthers Walthers Proto HO 920-17609 Lighted 82' Pullman-Built Heavyweight Paired-Window Coach, Milwaukee Road #3316

$111.93

Earn $5.59 store credit

Browse reviews for Walthers Proto HO 920-17609 Lighted 82' Pullman-Built Heavyweight Paired-Window Coach, Milwaukee Road #3316

Walthers Proto HO 920-109223 Gunderson As-Built All-Purpose 48' Well Car, TTX #456205

Walthers Walthers Proto HO 920-109223 Gunderson As-Built All-Purpose 48' Well Car, TTX #456205

$50.38 $55.98

Earn $2.51 store credit

Browse reviews for Walthers Proto HO 920-109223 Gunderson As-Built All-Purpose 48' Well Car, TTX #456205

Walthers Scenemaster HO 949-12119 Morgan Olson Route Star Van, Cable Internet Service

Walthers Scenemaster HO 949-12119 Morgan Olson Route Star Van, Cable Internet Service

Walthers Walthers Scenemaster HO 949-12119 Morgan Olson Route Star Van, Cable Internet Service

$20.11 $22.98

Earn $1 store credit

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Walthers Trainline N 931-1050 Kavanaugh House Victorian House Kit

Walthers Walthers Trainline N 931-1050 Kavanaugh House Victorian House Kit

$17.98 $19.98

Earn $0.89 store credit

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Walthers (SceneMaster) HO 949-6209 Wind Turbine Technicians (6)

Walthers Walthers (SceneMaster) HO 949-6209 Wind Turbine Technicians (6)

$17.49 $19.98

Earn $0.87 store credit

Browse reviews for Walthers (SceneMaster) HO 949-6209 Wind Turbine Technicians (6)

Walthers Proto HO 920-17705 Lighted 82' Pullman-Built Heavyweight 36-Seat Diner, Milwaukee Road #5128

Walthers Walthers Proto HO 920-17705 Lighted 82' Pullman-Built Heavyweight 36-Seat Diner, Milwaukee Road #5128

$98.98

Earn $4.94 store credit

Browse reviews for Walthers Proto HO 920-17705 Lighted 82' Pullman-Built Heavyweight 36-Seat Diner, Milwaukee Road #5128

Walthers Proto HO 920-109222 Gunderson As-Built All-Purpose 48' Well Car, TTX #456415

Walthers Walthers Proto HO 920-109222 Gunderson As-Built All-Purpose 48' Well Car, TTX #456415

$50.38 $55.98

Earn $2.51 store credit

Browse reviews for Walthers Proto HO 920-109222 Gunderson As-Built All-Purpose 48' Well Car, TTX #456415

Walthers Scenemaster HO 949-12114 Morgan Olson Route Star Van, BBQ Food Truck

Walthers Scenemaster HO 949-12114 Morgan Olson Route Star Van, BBQ Food Truck

Walthers Walthers Scenemaster HO 949-12114 Morgan Olson Route Star Van, BBQ Food Truck

$20.11 $22.98

Earn $1 store credit

Browse reviews for Walthers Scenemaster HO 949-12114 Morgan Olson Route Star Van, BBQ Food Truck

Factory Direct Hobbies is a family owned business based in Ormond Beach, FL that began in 2006 as Factory Direct Trains. For 20 years, we've focused on bringing our customers the finest, cutting edge model railroading products available. During that time, we've expanded our model railroading inventory to one of the widest and most up-to-date in the world. But we've also grown our customer base and offerings to include hobby products that go well beyond trains, like Tamiya, AMT, Bandai, and more! Our goal is to provide the best selection of hobby products in the world, at prices that make purchasing from us easy.

9 Tower Cir E

Ormond Beach, FL 32174

tel: (828) 818-1404

WE ARE ONLINE ONLY: no in-person shopping or store pickup.

Factory Direct Hobbies strives to make our website accessible. We are committed to diversity, inclusion, and meeting the needs of all of our customers, including those with disabilities. We are continually improving our website to comply with the accessibility guidelines in WCAG 2.1 Levels A and AA. Further accessibility efforts are under way and we continue to update our website to improve accessibility. In the meantime, if the format of any material on our web pages interferes with your ability to access the information, please contact us to request assistance or if you have questions or comments about our web site’s accessibility. Please call (828) 818-1404, e-mail ask@factorydirecthobbies.com, or submit an inquiry using the gold chat bubble in the bottom right hand corner of our website.

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Preorder FAQs

How preorders work

How do preorders work?

Guarantee your reservation on any item marked with the red "Preorder item" flag, by paying just 10% down. Preorder items also display a date badge indicating the anticipated arrival.
We will email your invoice approximately 30-45 days before your preorder item lands at the warehouse. This interactive invoice will allow you to select your preferred shipping method, and pay the balance of your order, right online!
We'll ship you your preorder once your item arrives at our warehouse. Preorder fulfillments are queued in the order in which they were paid for.

Preorders used to be $0. What happened?

Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.

As our preorder offerings have grown, we’ve found that a large percentage of preorder reservations are canceled or left unpaid without notice. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We have tried our best to cope with the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so.

We understand that this is an unwelcome change, and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies. We must now ask that customers pay a 10% good-faith down payment toward the price of their item. This non-refundable good-faith payment is applied to the price of the product, and the balance (plus shipping and any applicable taxes) will be invoiced approximately 30-45 days before the item is slated to arrive at our warehouse.

We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.

Is my 10% down payment refundable?

The good-faith down payment is not refundable if you choose to cancel your preorder or do not pay your invoice.

However, if a manufacturer cancels a project for which you have made a down payment, you will receive a refund for your down payment.

If the manufacturer cancels a project, will I get my 10% down payment back?

Yes. We know that paying ahead of time can be unnerving when delivery dates are distant, and not every project makes it to the production line. Rest assured that, in the event the manufacturer cancels your preorder project, you will be refunded your 10% down payment.

Hobbies should be fun, not stressful!

If my item gets delayed, can I get my 10% down payment back?

The manufacturing process involves many different moving parts, and this complexity often renders production timelines unpredictable. Therefore, some level of unpredictability in timing is inherent to preordering hobby products. Down payments are not refundable in cases of routine manufacturing, delivery, or other short-term delays.

However, we know it can be frustrating when a project gets delayed for many months. In the event a project is delayed more than 6 months beyond the delivery window originally estimated by the manufacturer, we will handle refunds of down payments on a case-by-case basis.

Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.

I preordered items for $0 before this policy change. Do I owe a down payment?

Nope! The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation. However, any future preorders you make will require the 10% good-faith down payment.

When will I get my preorder item?

We make every effort to keep our website updated with information that reflects manufacturers' current estimated delivery schedules. To find the estimated delivery month of an item, you can visit our Preorder Section and use the filters to narrow down your selection.

However, we encourage you to directly visit the manufacturer's site for the most current delivery dates.

How do I pay the balance of my preorder?

Approximately 30-45 days before your preorder items land at the warehouse, we'll email your invoice to you to pay in full. At this point, you'll be able to provide your shipping address and select your preferred shipping method.

Your item will be reserved for 7 days, beginning when your invoice is sent. After 7 days, your preorder will be canceled.

Why do I have to pay for my preorder before it arrives at the warehouse?

Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. We have tried our best to absorb the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.

As a result, we must now ask that customers pay in full prior to the supplier finalizing shipment to FDH, about 30-45 days ahead of product arrival. This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment.

We understand that this is an unwelcome change and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies.

One silver lining is that this change will result in preorder items getting to your door even faster, as all payment processing will be well out of the way and the usual several day wait after product has arrived will be eliminated. We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.

What if my preorder item gets delayed after I pay my invoice?

Manufacturing schedules can sometimes be unpredictable. In the event your preorder item does not arrive at our warehouse within 60 days of your invoice payment, then you will have the option to cancel your preorder and receive a refund OR you may elect to continue waiting for the item.

Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.

I need a bit more time to pay. Can my reservation be extended?

We know life happens, and missing out on a great item can be a drag!

We're here to help; just contact us via the gold chat bubble and we'll do all we can to work with you!

How do I view all of my preorders?

If you have an account with factorydirecthobbies.com, you can view all your preorders, as well as your active orders. Login to your account, and select the “My orders” option. All your preorders and active orders will be listed along with the current status of each order. If you have further questions about your order, please feel free to reach out to us through the gold chat bubble.

Where can I find the most up-to-date information on preorder statuses?

Although we try to keep our preorder arrival estimates as accurate as possible, we encourage you to visit each manufacturer’s website to find the most up-to-date delivery information.

For instance, with Athearn and Walthers, you can enter the part number into their websites and navigate to the item. Most of the time, the delivery date will be listed there. Broadway Limited has a published delivery schedule, as does Rapido.

Rewards and Preorders

Can I use rewards for preorders?

Yes. Rewards can be used on both your 10% good-faith down payment and on the balance of your preorder at invoicing time.

Can I earn rewards on preorders?

Yes! Preorders are awarded reward dollars at the same 5% rate. You'll receive your reward within several days of paying the balance of your preorder invoice.

Still more questions?

Contact Us

If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can!

Gary Rieder

I love the engine and the details are very good. The only issue is the brass stack on top is bent. It was that way in the box.

BLI 7858 USRA Light Mikado, NYC 6362, Two-Tone Gray, Paragon4 Sound/DC/DCC, N (NP)

Anonymous

Your shipping is great.

Factory Direct Hobbies

Jeff Gates

$217.00 Alaska FedEx Airplanes to 100 Fernvue Dr Coroapolis
Pa 15108 Night’s / Morning’s

Bachmann 17722 36' WIDE VISION CABOOSE - CSX® #903282 - HO Scale

Kent Bankhead

Perhaps the finest locomotives I’ve ever purchased, BLI is knocking it out of the park!!

Broadway Limited Imports HO 9774 EMD SD70ACe Diesel Locomotive, Union Pacific "Building America" #9039

Kenneth CLARK

Great Decals

Factory Direct Hobbies

★ Reviews

Let customers speak for us

82%

(9166)

11%

(1286)

4%

(401)

2%

(180)

2%

(203)

J

Circuitron 800-6601 ZipZ Solderless Connection System

John Czerwinski

Nice neat clean easy product to incorporate into your layout

S

Tichy Train Group 3023 WOOD REEFER ICE HATCHES 4st, HO

Steven Hintz

Just what I was looking for to replace missing hatches on older models.

S

Oxford Diecast HO 87CI61007 1961 Chevy Impala Convertible, Top Down

Steven Hintz

Excellent product, good price, quick delivery . . .

D

Walthers Proto HO 920-11227 85' Amfleet II 59-Seat Coach, Amtrak Phase VI #25016

David Stinnett

Smooth roller good detail.

J

Atlas Master Line N 40006024 Gold Series EMD SD45 High Nose, Southern #3156 (DCC & Sound Equipped)

Joe Neely

Runs great and sounds even better. Good sound volume for N Scale.

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