Happy Customers - Reviews

Factory Direct Hobbies serves thousands of customers every month. Every day, we strive to provide the very best selection of hobby products in the world. Check out what satisfied customers have said about their experiences shopping with us!
Based on 10529 reviews
81%
(8581)
12%
(1216)
4%
(381)
2%
(173)
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(178)

I didn't want the primed for grime but apparently that's what I ordered. I'm disappointed the lettering is all faded.

The bridge is perfect for crossing rivers, highways and other obstructions.

I am using this model as show-model in an vitrine.

The engine ran perfectly on its first run.

This little switch engine looks great, runs great and has great sound.

D
Athearn Roundhouse RND15097 HO 50' PS-1 Single Sliding Door Box, MILW #16611
Douglas

Just how I remembered it. 😀 Exactly what I ordered.

Good product. Bit of confusion about delivery by local contractor, but sorted quickly!

Love the way it looks on the tracks. Perfect details!!!!!!!!

Nice operation and different light patterns. Fast delivery.

Once shipped arrived as advertised. I was like years waiting for this, I understand how the industry works. Heck the layout isn't near to being finished either. But, I gotta spot for it!--Gary C

The Title says "unpainted".

The image shows painted in drab colors.

The description states "hand painted".

Received completely unpainted figures.

I build only one of the two included for a small diorama at my model railroad club. I actually found the two outhouses built and lettered per the instructions on the cub's layout. I was kinda surprised! Mine went together real easy but I decided to carve a half moon in the door instead of using the decals.

Easy to shop and quick delivery too. Thanks!

High-quality materials, fast service, and shipping

The only problem I had with the order is that I forgot to include my credit points in the transaction and probably lost the $11 or so forever.

Smooth transaction, fast shipping - great customer service!

No back-up light on the tender. That’s just what I want to do to my new $500.00+ loco, take it apart so I can put in a back-up light. Shame on Kato! & a gloss finish on the entire engine. Something wrong with much more realistic look of a flat finish????

BLI imports some quality HO scale models and it's always a pleasure to order from Factory Direct

BLI imports some quality HO scale models and it's always a pleasure to order from Factory Direct

Great product with good detail. Shipment arrived in just a couple of days nicely packaged