Replacement Roller Covers 10-Pack for HO Centerline Track Cleaning Cars
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Factory Direct Hobbies has a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we'll send you instructions on how and where to send your package. You will be responsible for return shipping, unless Factory Direct Hobbies made an error in the fulfillment of your order. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Unfortunately, we cannot accept returns on gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. In certain instances, store credit may be provided instead of a refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.
When my centerline cleaning car arrived it was boxed up wonderfully and in good shape. The shipping companies on the other hand seemed to be overwelmed, Joe helped in tracking down my package and it finally arrived. Much thanks to Joe for great service. Shipping has got way better since as I have ordered other products and they arrived in a timely manner.
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