New customer? Create your account
Lost password? Recover password
Remembered your password?
Already have an account?
Filters
21253 products
Earn $0.38 store credit
Browse reviews for Excel Tools 16004 SWIVEL KNIFE W/capEarn $0.74 store credit
Browse reviews for Chooch HO/O 8510 Flexible Concrete Cribbing Sheet, LargeEarn $1.44 store credit
Browse reviews for Jacksonville Terminal Company N 205214 20' Standard Tank Containers with Full Wrap Around Walkway, Bulkhaul (2)Earn $1.47 store credit
Browse reviews for Atlas Model Railroad Co. 712 Barb's Bungalow Kit, HOEarn $0.35 store credit
Browse reviews for Mission Model 053 HELLGRUN RLM 82Earn $0.42 store credit
Browse reviews for Excel Tools 16027 K26 FIT GRIP KNIFE GREENEarn $0.54 store credit
Browse reviews for The Holy Family, HOEarn $0.46 store credit
Browse reviews for Evergreen Scale 353 .060 x .060 x 60cm 15pcEarn $0.35 store credit
Browse reviews for Mission Model 058 US DRK GRN FS 34079Earn $0.32 store credit
Browse reviews for Detail Associates 6609 Head-End Power (HEP) Receptacle SetEarn $0.27 store credit
Browse reviews for Robart Mfg Inc PT-31 Rail-Zip, After Run 1ozEarn $0.32 store credit
Browse reviews for Tamiya 85059 TS-59 PEARL LIGHT RED 100Ml Spray CanEarn $0.38 store credit
Browse reviews for Vallejo Acrylic Paints 62003 Basic YellowEarn $2.61 store credit
Browse reviews for AMT 1500 Diamond Reo Truck Tractor 1:25Earn $0.79 store credit
Browse reviews for Busch 6843 Trees Red Tree (2)Earn $2.77 store credit
Browse reviews for Peco SL-8390 Crossing, 90 Degrees, HOFilters
Become a member. It's FREE, plus get rewards!
Sign up to unlock exciting perks, this is your access pass to exclusive rewards.
Already have an account? Sign in
Earn rewards every time you shop
Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As our preorder offerings have grown, we’ve found that a large percentage of preorder reservations are canceled or left unpaid without notice. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We have tried our best to cope with the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so.
We understand that this is an unwelcome change, and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies. We must now ask that customers pay a 10% good-faith down payment toward the price of their item. This non-refundable good-faith payment is applied to the price of the product, and the balance (plus shipping and any applicable taxes) will be invoiced approximately 30-45 days before the item is slated to arrive at our warehouse.
We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
The good-faith down payment is not refundable if you choose to cancel your preorder or do not pay your invoice.
However, if a manufacturer cancels a project for which you have made a down payment, you will receive a refund for your down payment.
Yes. We know that paying ahead of time can be unnerving when delivery dates are distant, and not every project makes it to the production line. Rest assured that, in the event the manufacturer cancels your preorder project, you will be refunded your 10% down payment.
Hobbies should be fun, not stressful!
The manufacturing process involves many different moving parts, and this complexity often renders production timelines unpredictable. Therefore, some level of unpredictability in timing is inherent to preordering hobby products. Down payments are not refundable in cases of routine manufacturing, delivery, or other short-term delays.
However, we know it can be frustrating when a project gets delayed for many months. In the event a project is delayed more than 6 months beyond the delivery window originally estimated by the manufacturer, we will handle refunds of down payments on a case-by-case basis.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
Nope! The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation. However, any future preorders you make will require the 10% good-faith down payment.
We make every effort to keep our website updated with information that reflects manufacturers' current estimated delivery schedules. To find the estimated delivery month of an item, you can visit our Preorder Section and use the filters to narrow down your selection.
However, we encourage you to directly visit the manufacturer's site for the most current delivery dates.
Approximately 30-45 days before your preorder items land at the warehouse, we'll email your invoice to you to pay in full. At this point, you'll be able to provide your shipping address and select your preferred shipping method.
Your item will be reserved for 7 days, beginning when your invoice is sent. After 7 days, your preorder will be canceled.
Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. We have tried our best to absorb the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As a result, we must now ask that customers pay in full prior to the supplier finalizing shipment to FDH, about 30-45 days ahead of product arrival. This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment.
We understand that this is an unwelcome change and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies.
One silver lining is that this change will result in preorder items getting to your door even faster, as all payment processing will be well out of the way and the usual several day wait after product has arrived will be eliminated. We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
Manufacturing schedules can sometimes be unpredictable. In the event your preorder item does not arrive at our warehouse within 60 days of your invoice payment, then you will have the option to cancel your preorder and receive a refund OR you may elect to continue waiting for the item.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
We know life happens, and missing out on a great item can be a drag!
We're here to help; just contact us via the gold chat bubble and we'll do all we can to work with you!
If you have an account with factorydirecthobbies.com, you can view all your preorders, as well as your active orders. Login to your account, and select the “My orders” option. All your preorders and active orders will be listed along with the current status of each order. If you have further questions about your order, please feel free to reach out to us through the gold chat bubble.
Although we try to keep our preorder arrival estimates as accurate as possible, we encourage you to visit each manufacturer’s website to find the most up-to-date delivery information.
For instance, with Athearn and Walthers, you can enter the part number into their websites and navigate to the item. Most of the time, the delivery date will be listed there. Broadway Limited has a published delivery schedule, as does Rapido.
Yes. Rewards can be used on both your 10% good-faith down payment and on the balance of your preorder at invoicing time.
Yes! Preorders are awarded reward dollars at the same 5% rate. You'll receive your reward within several days of paying the balance of your preorder invoice.
If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can!
I love the engine and the details are very good. The only issue is the brass stack on top is bent. It was that way in the box.
Your shipping is great.
$217.00 Alaska FedEx Airplanes to 100 Fernvue Dr Coroapolis
Pa 15108 Night’s / Morning’s
Perhaps the finest locomotives I’ve ever purchased, BLI is knocking it out of the park!!
Great Decals
They are very nice and run well.
These are the first 930 couplers I've used. My son 3D printed a G scale flatcar and the couplers look great on it. I needed to shim the draft boxes up to meet up with the Kadee gauge. Looking good!
Shipped quickly, kept track of my pre order for long time, and was packed well.
Bachmann make quality and robust products, and this is no exception. Looks the part with other period parts of my layout.
Beautiful car, highly detailed
