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Emma Koishikawa, aka Emma-chan senpai, is a cute girl who loves games, anime, and Japanese tokusatsu sci-fi! She especially loves giant, cool things, like robots and monsters. A second-year student in high school, she dreams of becoming a god-like illustrator!
▼Product Highlights!
[Complex Hair Styles]
Emma's trademark "wavy hair" is made up of more than ten individual pieces for the cutest look possible. In addition to the wavy hairstyle, twin-tail and bun hair parts have also been included♪
There are also a wide variety of bangs, from ones with and without a headband to ones that work with other hair accessories and glasses! Choose the hair you like the most.
[Pre-Painted Face Parts]
An incredibly expressive character, Emma comes with four different face parts, Smiling, Shouting, Upset, and Disgusted! They all come painted and unpainted as well. The included expression decals can be used with the unpainted face parts to change the direction of the eyes!
[Small, Slender Body]
Emma is a petite 140cm tall girl. The size of the actual model is the smallest in the series, too, at 14cm. The small, slender body is definitely one of the highlights of this model.
To stay in proportion with the body, we have also made her feet smaller. With the included parts, she can be displayed without her shoes, too.
The ball joint in the neck is designed to slide forward and back to allow for a greater range of expression.
Use the 6mm ball joint to combine the body with Megami Device models as a 14cm body in a uniform.
[11 Hand Parts]
The kit includes 11 types of hand parts, including four newly sculpted hand parts: holding (drawing tablet), holding (tablet computer), holding (game controller), and cool open hand.
[Twisted Torso]
This special torso part allows the model to twist her body at the waist and extend her right arm forward, greatly expanding the number of potential poses.
[Skirt Parts]
The white lines on the skirt of her uniform, which were pre-printed in the Ritsuka Saeki model, are now separate parts for the standard and flowing skirts. The skirt comes in three different shapes: standard, flowing, and sitting while hugging knees.
[Body for Sitting While Hugging Knees]
This special body part allows Emma to sit with her knees to her chest.
The body is to be used with the regular head, arms and feet.
[Array of Accessories]
As Emma aspires to be a god-like artist, the kit also includes computer tablet and drawing tablet accessories for drawing poses. The back of the computer tablet features a certain special emblem.
The smartphone also comes in two versions, standard mode and gaming mode, with the beloved HEXA GEAR logo etched into the back.
The St. Iris Gakuen Girls' High School bag features a removable school emblem covering a 3mm hole that can be used with flying bases.
Five hair accessory parts for the various bangs are also included.
▼Included Items:
1. Emma Koishikawa Model ×1
2. Hair Style Parts ×2: Wavy Long, Twintails, and Buns
*The buns and twintails cannot be assembled at the same time, as they use the same base connection part.
3. Bang Parts ×4 Types, 1 Each: Headband (Standard), Headband (Glasses), No Headband (Standard), No Headband (Hair Accessories)
4. Face Parts (Pre-Painted): Smiling, Shouting, Upset, Disgusted
5. Face Parts (Unpainted): Smiling, Shouting, Upset, Disgusted
6. Hand Parts ×11: Holding (Drawing Tablet), Holding (Tablet Computer), Holding (Game Controller), Cool Open Hand, Holding (Standard), Holding (Tight), Holding (Open), Holding (Rounded), Gripping, Pointing A, Open
7. Twisted Torso Part ×1
8. Knees to Chest Part ×1
9. Skirt Parts ×3 Types 1 Each: Standard, Flowing, Knees to Chest
*The Knees to Chest Skirt is to be used with the Knees to Chest Body.
10. Shoes Off Parts ×1 Set
11. Tablet Computer ×1
12. Drawing Tablet ×1
13. St. Iris Gakuen Girls' High School Bag ×1
14. Hair Accessories ×5
15. Display Base ×1
16. 6mm Diameter Neck Part Compatible with Megami Device ×1
17. Face Decals ×1 Sheet
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Factory Direct Hobbies has a 30-day return policy, which means you have 30 days after your item has shipped to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
To start a return, click to our Returns Center. If your return is approved, we'll send you emailed instructions on how and where to send your package. You will be responsible for return shipping costs, unless Factory Direct Hobbies made an error in the fulfillment of your order. Items sent back to us without first requesting a return will not be accepted and will be returned to sender.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item on our website. Please note that we cannot process manual exchanges over the phone.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. In certain instances, store credit may be provided instead of a refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As our preorder offerings have grown, we’ve found that a large percentage of preorder reservations are canceled or left unpaid without notice. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We have tried our best to cope with the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so.
We understand that this is an unwelcome change, and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies. We must now ask that customers pay a 10% good-faith down payment toward the price of their item. This non-refundable good-faith payment is applied to the price of the product, and the balance (plus shipping and any applicable taxes) will be invoiced approximately 30-45 days before the item is slated to arrive at our warehouse.
We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
The good-faith down payment is not refundable if you choose to cancel your preorder or do not pay your invoice.
However, if a manufacturer cancels a project for which you have made a down payment, you will receive a refund for your down payment.
Yes. We know that paying ahead of time can be unnerving when delivery dates are distant, and not every project makes it to the production line. Rest assured that, in the event the manufacturer cancels your preorder project, you will be refunded your 10% down payment.
Hobbies should be fun, not stressful!
The manufacturing process involves many different moving parts, and this complexity often renders production timelines unpredictable. Therefore, some level of unpredictability in timing is inherent to preordering hobby products. Down payments are not refundable in cases of routine manufacturing, delivery, or other short-term delays.
However, we know it can be frustrating when a project gets delayed for many months. In the event a project is delayed more than 6 months beyond the delivery window originally estimated by the manufacturer, we will handle refunds of down payments on a case-by-case basis.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
Nope! The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation. However, any future preorders you make will require the 10% good-faith down payment.
We make every effort to keep our website updated with information that reflects manufacturers' current estimated delivery schedules. To find the estimated delivery month of an item, you can visit our Preorder Section and use the filters to narrow down your selection.
However, we encourage you to directly visit the manufacturer's site for the most current delivery dates.
Approximately 30-45 days before your preorder items land at the warehouse, we'll email your invoice to you to pay in full. At this point, you'll be able to provide your shipping address and select your preferred shipping method.
Your item will be reserved for 7 days, beginning when your invoice is sent. After 7 days, your preorder will be canceled.
Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. We have tried our best to absorb the effects of this change; however, after more than a year of trying, we have found we cannot continue to do so. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created.
As a result, we must now ask that customers pay in full prior to the supplier finalizing shipment to FDH, about 30-45 days ahead of product arrival. This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment.
We understand that this is an unwelcome change and no one wants to pay earlier than necessary. However, this is unavoidable in order for us to be able to continue to offer the wide variety of preorder options you’re used to getting from Factory Direct Hobbies.
One silver lining is that this change will result in preorder items getting to your door even faster, as all payment processing will be well out of the way and the usual several day wait after product has arrived will be eliminated. We thank you for your patience and understanding. If you have questions or would like further clarification, feel free to contact us through the gold chat bubble.
Manufacturing schedules can sometimes be unpredictable. In the event your preorder item does not arrive at our warehouse within 60 days of your invoice payment, then you will have the option to cancel your preorder and receive a refund OR you may elect to continue waiting for the item.
Friendly Reminder: Should you choose to cancel a preorder, it will no longer be reserved for you; in the event the item becomes available on our website, all customers will have equal access to purchase the item.
We know life happens, and missing out on a great item can be a drag!
We're here to help; just contact us via the gold chat bubble and we'll do all we can to work with you!
If you have an account with factorydirecthobbies.com, you can view all your preorders, as well as your active orders. Login to your account, and select the “My orders” option. All your preorders and active orders will be listed along with the current status of each order. If you have further questions about your order, please feel free to reach out to us through the gold chat bubble.
Although we try to keep our preorder arrival estimates as accurate as possible, we encourage you to visit each manufacturer’s website to find the most up-to-date delivery information.
For instance, with Athearn and Walthers, you can enter the part number into their websites and navigate to the item. Most of the time, the delivery date will be listed there. Broadway Limited has a published delivery schedule, as does Rapido.
Yes. Rewards can be used on both your 10% good-faith down payment and on the balance of your preorder at invoicing time.
Yes! Preorders are awarded reward dollars at the same 5% rate. You'll receive your reward within several days of paying the balance of your preorder invoice.
If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can!